Privacy Policy
Your privacy is fundamental to who we are. This policy explains how we collect, use, and protect your information.
Last updated: June 13, 2025
Our Commitment to Privacy
HANATRA LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hanatra.com, areia.com) or use our services, including Areia. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide Voluntarily
- Email address when you join our waitlist or subscribe to newsletters.
- Name, contact information, and inquiry details when you contact us.
- Project information, productivity challenges, and goals you share when using Areia or providing feedback.
- Payment information if you subscribe to paid services (processed by third-party payment processors).
- Any other information you voluntarily provide through forms, surveys, or direct communication.
Information Automatically Collected
- Log Data: IP address, browser type, version, pages visited, time and date of visit, time spent on pages, and other statistics.
- Device Information: Operating system, device identifiers, and mobile network information.
- Usage Data: How you interact with Areia, features used, actions taken, and performance metrics.
- Cookies and Similar Technologies: We use cookies to track activity and hold certain information (see "Cookies & Tracking" section).
How We Use Your Information
- To Provide and Maintain Our Service: Including managing your account, providing customer support, and personalizing your Areia experience.
- To Improve Our Service: To understand how users interact with Areia, identify areas for improvement, and develop new features.
- Communication: To respond to your inquiries, send service-related announcements, updates, and (with your consent) marketing communications.
- Waitlist Management: To notify you about Areia's launch, beta programs, and provide early access.
- Analytics and Research: To conduct research and analysis on user behavior and productivity trends (often using aggregated or anonymized data).
- Legal Compliance and Security: To comply with applicable laws, enforce our terms, and protect the security and integrity of our services.
Data Sharing and Disclosure
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, data analytics, payment processing, email delivery, and customer service. These providers are obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
- With Your Consent: We may share your information for other purposes with your explicit consent.
Data Security
We implement appropriate administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.
- Encryption of data in transit (SSL/TLS) and at rest where appropriate.
- Regular security assessments and updates to our systems.
- Access controls and authentication mechanisms.
- Secure hosting infrastructure with reputable cloud providers.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. For waitlist data, we will retain your email until you unsubscribe or the product is launched and you are onboarded/notified.
Your Rights (e.g., GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal data.
- Rectification: The right to request correction of inaccurate or incomplete data.
- Erasure (Right to be Forgotten): The right to request deletion of your personal data under certain conditions.
- Restrict Processing: The right to request the restriction of processing your personal data.
- Data Portability: The right to request the transfer of your data to another organization, or directly to you.
- Object to Processing: The right to object to our processing of your personal data, including for direct marketing.
- Withdraw Consent: The right to withdraw consent at any time where we relied on your consent to process your information.
To exercise these rights, please contact us at privacy@hanatra.com. We may need to verify your identity before responding to such requests.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Service and hold certain information.
- Essential Cookies: Necessary for the website to function and cannot be switched off.
- Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
- Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Marketing Cookies: Used to track visitors across websites to display relevant ads (we will seek consent for these).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be ableable to use some portions of our Service. We will provide a cookie consent banner for managing preferences.
Third-Party Services & Links
Our Service may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We use third-party services for hosting (e.g., Vercel), analytics (e.g., Google Analytics), and potentially email delivery.
Children's Privacy
Our Service does not address anyone under the age of 13 (or a higher age threshold depending on the jurisdiction, e.g., 16 in the EEA). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have any concerns about our privacy practices, please contact us:
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.